PLEASE WHATEVER YOU DO, DO NOT STAY AT THIS HOTEL. You will be utterly disappointed and leave with a bitter taste in your mouth. This is a 5 Star rated hotel, but upon receiving, they couldnt keep up their standard. The hotel is wet, damp, smells awful, walls bubbling, toilet leaks, they dont tell you that the buffet for dinner is only on Wed, Fri and Sat. They promise 8hours car hire for all the days, but took us for fools by informing us its just for 1 day. We were not allowed to use our vouchers for room service and they made a fuss about it. I slipped and hit my knee badly in the tub due to not foot holding and the toilet flowed a river! The walls, tiles, grouting is moldy and stinks! We changed rooms 3 times and were exhausted so ordered room service and they made a fuss about that!!!
The Green Park deserves to be a 5 Star. The Park needs to be revisted and reauditing. Its a disgrace to still hold onto their 5 Star Rating!
Reception, Rooms, Bathrooms, bubbling walls, damp grassy smell, Lobby full of mosquitos, no proper welcome, flirting Lobby manager, disregard of new guest and the list goes on!